Most orders are made to order so please allow 2 weeks to make and one week to ship.
Most fabric colours are in stock
In the off chance we are out of that fabric colour then we will notify you and either you can substitute for another colour or allow a 4 - 6 week period for that colour to arrive back in stock and to make your order in your preferred colour. Sometimes in the odd occasion a fabric supplier may discontinue a colour or fabric without much warning. Thus another colour option will be required in this scenario.
We ship all parcels from Northern Ontario via Canada Post, expedited ground service, within a 6 to 10 day delivery, with a tracking number.
If you require a faster shipping services and or another shipping carrier please let us know and we will accommodate your preferences. New shipping rates will apply and we will charge the new shipping costs on a separate pay pal payment before we ship the clothing out.
All packages going to the U.S. are subject to custom inspections and some charges may apply to the customer.
All returns are returned at the customers expense and an exchange or credit will be applied to their next order. All credits must be used within a 30 day period. Please write to us explaining the return and we will e-mail you the return address.Also when filling out custom forms mark as a return item so no extra duties apply. ( This applies only if returning from the States into Canada)
All sale items are final sale.
We do not ship to P.O. Box numbers.
In the unlikely event of merchandise damage or loss during transit, it is the customer's responsibility to file a claim with the carrier.
International shipping rates are estimated at time of shipment and charged accordingly.
Thank you.